Fix Connectivity Issues with HSSGamepad Fast – Step-by-Step Troubleshooting Guide
User fixing connectivity issues HSSGamepad on a PC via Bluetooth settingsHaving trouble with your HSSGamepad not connecting or frequently disconnecting? Whether you’re pairing via Bluetooth or using a wired connection, these problems are frustrating—but totally fixable. In this guide, we’ll walk you through simple yet powerful troubleshooting steps to get your controller back in action.
Step 1: Check Battery Level and Power Source
Low battery is often the root cause of wireless disconnections.
✅ Do this:
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Fully charge the controller or replace the batteries
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Avoid using it while charging unless supported
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Keep away from extreme temperatures, which can weaken battery performance
Step 2: Unpair and Re-Pair the HSSGamepad
Sometimes the connection cache gets corrupted. Re-pairing resets this.
For Windows:
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Open Settings > Bluetooth & Devices
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Remove HSSGamepad from the list
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Restart your PC
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Pair it again in Bluetooth settings
🟦 Need help? Refer to the official Microsoft guide on fixing Bluetooth issues.
Step 3: Eliminate Wireless Interference
Bluetooth operates in the 2.4GHz spectrum and is sensitive to interference.
🔎 Interference can come from:
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USB 3.0 ports (yes, really!)
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Nearby routers or wireless devices
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Metal desks or obstructions
🟢 Fix it:
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Move the controller closer
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Keep Bluetooth dongles away from USB 3.0 ports
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Use an extension cable if needed
📘 Learn more from How-To Geek on USB and Bluetooth interference.
Step 4: Update Firmware and Drivers
Outdated firmware or Bluetooth drivers can cause persistent issues.
Firmware:
Check the HSSGamepad manufacturer’s website or software to download any firmware updates.
Drivers:
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Open Device Manager
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Right-click the controller and Bluetooth adapter
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Select Update driver
💡 Tip: If you’re using an Intel-based PC, grab the latest drivers from Intel’s wireless driver page.
Step 5: Try Wired Mode (USB)
Still having trouble? Switch to wired temporarily to rule out Bluetooth entirely.
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Connect your controller using a USB-C or Micro-USB cable
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Test in a game or calibration tool
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If it works, the issue is isolated to wireless
Step 6: Reset the Controller
Some HSSGamepad models allow a soft reset or hard reset.
🧰 Try this:
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Hold the Home + Pairing button for 10–15 seconds
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Use a reset pinhole if your model has one
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Reconnect from scratch
Step 7: Restart or Reset Your Host Device
Sometimes the problem is on your PC or mobile device, not the controller.
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Reboot your device
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Remove unused Bluetooth pairings
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Re-enable Bluetooth and pair again
Step 8: Reinstall Your Bluetooth Adapter (PC Users)
Corrupted Bluetooth stacks can prevent pairing.
Here’s how:
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Go to Device Manager > Bluetooth
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Right-click your adapter → Uninstall device
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Restart your PC – Windows will reinstall it
You can also manually install a new driver from your hardware brand’s website.
Step 9: Upgrade Your Bluetooth Adapter (If Needed)
Many built-in adapters are outdated and unreliable for modern gamepads.
🔌 Upgrade to a Bluetooth 5.0 USB dongle for better stability and range.
✅ Here’s a solid guide on the best Bluetooth adapters for Windows from Windows Central.
Step 10: Keep Your Setup Healthy
Now that your HSSGamepad is working again, follow these maintenance tips:
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Keep firmware and drivers updated
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Limit the number of Bluetooth devices connected at once
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Reboot your system regularly
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Avoid physical damage to the controller
Bonus tip: For general system health and security, ensure you’re protected against vulnerabilities like Log4j that can indirectly affect performance.
Final Thoughts
Most HSSGamepad connectivity issues can be resolved without replacing the controller. Whether it’s low battery, interference, or outdated drivers, following the above steps will solve the majority of cases.
If you’ve tried everything and you’re still stuck, reach out to HSSGamepad’s support or consider testing on a different device to confirm if it’s a hardware issue.
